Shipping

Shipping Information

We ship all over the world.
We offer different shipping options to meet your needs.
We ship all over the world with Fedex or UPS. Shipping costs are calculated prior the settlement of the deal with us.
Shipping rates vary based upon shipment type, destination.
We aim to dispatch all orders within 48 hours. Estimated delivery times are to be used only as a reference, will commence from the date of dispatch and we are not responsible for any delays caused by destination customs clearance processes.
In the event that you need to return an item we will not refund the shipping costs.
We insure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.
If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.
Tracking your OrderYou can check the current status of your shipment by using the provided tracking number.
Taxes and DutiesProduct prices displayed are exclusive of all taxes and duties.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to and payment of these is necessary to release your order from customs on arrival.
As we are unable to advise the amount this may be, we invite our customers to verify local taxes and duties before confirming an order.
Just email any questions or request at hello@unforget.eu

Returns

Returns and Refunds
Returns Policy
We have made every effort to display as accurately as possible the colors of our products that appear at unforget.eu. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.
As we only deal in vintage pre-owned items, sometimes perception of condition may vary, we will discuss, we can provide a specific condition report for each item on display on our website.
Should you receive an item that is not in perfect condition please contact us immediately.
Items should be returned in their original packaging to ensure they are adequately protected in transit. Boxes should also be protected as they are considered part of the product, and your return may not be accepted if the box is damaged.
If for whatever reason you are unsatisfied with your purchase, please contact us on hello@unforget.eu
We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
We also recommend that you use a secure, trackable means to return your order to us, and that you retain proof of sending, in case of a dispute.
Please note that you must cover the cost of the return shipment, as our free collection service does not apply to orders cancelled under the Distance Selling Regulations.
All items must be returned unused, in their original condition and from the country that the order was delivered to.
Just email any questions or request at hello@unforget.eu